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data protection

The security and protection of personal data is our top priority. As an exclusive luxury hotel, we collect our guests' information solely for the purposes of booking and staying. We will never pass this data on to third parties. Our website does not use tracking tools or analysis software that collects personal data. We store your data on secure servers and use encrypted transmission protocols to ensure the confidentiality of your data. If you have any further questions, please contact our privacy team.

Contact form/email contact


The contact forms provided on the website are used to establish contact electronically. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. This data is:  First name and last name, address and name of the company, email address, telephone number and additional information about the requested conference or request.

Alternatively, you can contact us using the email address provided. In this case, your personal data transmitted by email will be stored.


The legal basis for processing the data is, first of all, our legitimate interest in data processing within the scope of contact by the inquirer. If the purpose of contact is to conclude a contract, the additional legal basis for processing is within the framework of a business initiation relationship or

contractual relationship.


The data is used exclusively for processing the conversation. We process the personal data from the input mask solely to process the contact. If you contact us via email, this also represents the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.


The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation ends when it can be seen from the circumstances that the matter in question has been finally clarified.

If the contact involves a pre-contractual relationship (offer or reservation request), the data transmitted will also be stored in our hotel or event software and used to execute the contract. If there is no contractual relationship, we will delete the data after one year at the end of the year.


You have the opportunity to object to the processing of your data at any time. For this purpose we have set up the email address

We would like to point out that in the event of an objection, the conversation cannot be continued or we cannot make any offers etc.

In this case, all personal data that was stored in the course of contacting you will be deleted.

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